We ship on Mondays, Wednesdays, and Fridays. We use first class mail and we do keep track of each tracking number for each package. Since we do not have the manpower to upload each tracking number, we ask that you give two weeks for your package to arrive before inquiring. Most packages arrive within 1 week of ordering unless something arises. If you order from Friday-Sunday evening, your package will be shipped the following Monday. If you order from Monday-Tuesday evening, your package will be shipped that Wednesday. If you order from Wednesday-Thursday, your package will be shipped that Friday. Although we keep tracking numbers, sometimes packages do get lost. It is up to YOU to call the post office to inquire about your package! If you want your package insured please let us know before shipment. If you do not get your package and it states delivered, it is NOT our responsibility to replace your items. If you live in a neighborhood where people steal mail, get a PO box or read our shipping schedule so you can be on the lookout for your purchase. We ask that you give 14 business days from when you package ships to inquire of a tracking number. All orders are processed within 1 to 2 business days and mailed out.
We strive to please our customers in every aspect of their experience with Oyster Shells and Mermaid Tails Pearl Party. We provide quality products at a below average price to ensure that everyone, regardless of economic status, can leave with an everlasting memory and a token of remembrance from the sea. We offer exquisite customer service, and want to achieve supreme customer satisfaction. We stand behind every pearl and every piece of jewelry that we offer. If you are not 100% satisfied, we will work together to resolve the issue. We want your experience with us to be pleasant, fun, and one that you will speak about in a positive manner with your friends and family. We want to provide the world with beautiful treasures from the sea at a fraction of the average cost.
I'm addicted and I've only watched twice. Love watching your videos.
Dianna and Amanda Howard
We decided that we wanted to begin pearl parties when we discovered them online and did not want to pay such a high price for such little product. After extensive research and trial-and-error, we finally found the PERFECT products for the BEST price. We want to provide not only superior products, but everlasting memories that will be passed down for many years to come! We take pride in having top notch customer service and always making sure our customers are satisfied. We want our customers to feel like family instead of just another number. Thanks for taking time to get to know us, and welcome to our "pearl family".